Hosting family, a contractor, or rental guests at Big Canoe soon? You want a smooth arrival, not a backup at the gate. This guide shows you exactly how guest access works in this private community, who can register visitors, and the best steps for rentals, deliveries, and moving trucks. You will leave with clear checklists that save time and prevent gate delays. Let’s dive in.
How Big Canoe gate access works
Big Canoe is a private, controlled-access community that uses the DwellingLive visitor system for guest entry. Only the homeowner or an authorized rental manager can add visitors to the list the gate uses. You manage guests directly in the DwellingLive portal or app, and the gate scans passes and verifies names when people arrive. You can review community guidance on the POA visitor page for context on the process and roles. Learn how visitors are handled in Big Canoe.
DwellingLive supports digital e-passes that can be sent to a guest’s phone, along with arrival notifications if you enable them. This reduces wait time and gate calls. See how DwellingLive visitor management works.
Set up your access as a new owner
New owners usually receive a temporary pass at closing, then set up their DwellingLive account once the POA activates it. When you visit the gate for passes or transponders, bring closing paperwork and vehicle registration. After your account is active, you can add guests and request additional passes as needed. Read the POA access-control and pass guidance.
Pre-register every visitor
Pre-registration is the single best way to keep arrivals smooth.
- Add full names, arrival date and time window, and vehicle details in DwellingLive.
- Send the e-pass to your guest’s phone and ask them to keep it ready for scanning.
- Turn on arrival notifications if you want a ping when your guest is checked in.
Rentals: avoid check-in hiccups
Short-term rental guests must be registered by the owner or an authorized rental manager. If you use a manager, add them as an authorized contact in DwellingLive so they can handle arrivals in real time. Pre-register the full guest list and dates several hours before check-in, and ask guests to bring a government ID plus their e-pass. Review POA visitor guidance for owners and managers.
Contractors, movers, and deliveries
Vendors should be scheduled in advance like any guest. Some services require extra coordination.
- Contractors and routine deliveries: pre-authorize in DwellingLive with the company name and date window.
- Moving trucks and oversized vehicles: Big Canoe has restrictions for large trucks. Coordinate with the POA before booking to avoid turnaways or delays. Check access-control rules and moving guidance.
Day-of arrival playbook
Give each visitor simple, clear instructions before they hit the gate.
- Provide the address, the preferred gate, and a time window.
- Share turn-by-turn directions since GPS can be unreliable in the mountains. See POA guidance on getting in and around Big Canoe.
- Ask guests to have their e-pass ready and a government ID if requested.
Troubleshooting common issues
Even with planning, things pop up. Here is how to handle the most common edge cases.
- Guest not on the list: Gate staff will try to contact you. If they cannot reach you, the guest may be delayed or denied. Pre-register and list a backup contact to prevent this. POA visitor guidance explains owner authorization.
- New owner, arriving right after closing: Bring closing papers to the gate for a temporary pass and start your transponder application. Activate DwellingLive once the POA sets up your account. See access-control and pass instructions.
- System outage or poor connectivity: Gate attendants can process entries manually, but expect delays. Encourage guests to arrive within the planned window and keep phones handy for verification. DwellingLive supports offline gate operations.
- Gate hours and after-hours arrivals: Hours can change. Confirm current gate operations directly with the POA or gatehouse before planning late arrivals. Start with the POA’s getting around page.
Quick checklist for smooth entries
- Create your DwellingLive account as soon as the POA activates it.
- Add your property manager as an authorized contact if you host rentals.
- Pre-register every visitor with full names and dates. Send e-passes.
- For movers or large trucks, coordinate with the POA in advance.
- Share clear directions, a time window, and what to bring for the gate.
- Keep your phone on during arrival windows for any gate verification calls.
Ready to make Big Canoe living feel effortless from day one? If you are buying or selling here, I guide you through details like gate access, vendor coordination, and guest planning so your transition is seamless. Reach out to Natasha Burnett to get personalized help.
FAQs
How does guest registration work at Big Canoe?
- The homeowner or an authorized rental manager registers guests in DwellingLive, and gate staff verify arrivals using that list. POA visitor guidance.
What is a DwellingLive e-pass and how do I use it?
- It is a barcode or QR code you text or email to your guest. The gate scans it to confirm authorization and speed up entry. DwellingLive overview.
How should I handle short-term rental guests?
- Add your manager as an authorized contact or pre-register guests yourself with dates and names, and ask guests to bring ID plus their e-pass. POA visitor page.
What about contractors, deliveries, and moving trucks?
- Pre-authorize vendors in DwellingLive and coordinate any oversized vehicles with the POA in advance due to restrictions. Access-control guidance.
What if my guest arrives but is not on the list?
- The gate will try to reach you for approval. If they cannot, the guest may be delayed or denied. Pre-register or list a backup contact. Visitor procedures.
I just closed. How do I get in right away?
- Bring your closing documents to the gate for a temporary pass, apply for transponders, and activate DwellingLive once your POA account is live. Pass and transponder details.
